{"product_id":"custom-aed-service","title":"Custom AED service","description":"\u003cstrong\u003eIs your AED truly ready for an emergency — and is your business legally protected?\u003c\/strong\u003e\n\n\u003cp\u003eAustralian workplace safety standards and most public liability insurance policies require documented proof that your AED is maintained and tested. Without it, your device may fail when it matters most — and your business may be non-compliant.\u003c\/p\u003e\n\n\u003cp\u003eFor a flat fee of \u003cstrong\u003e$199\u003c\/strong\u003e with \u003cstrong\u003efree round-trip courier from your door\u003c\/strong\u003e, our certified biomedical engineers perform a comprehensive inspection, calibration, and software update — returning your device with an official \u003cstrong\u003eWHS Compliance Certificate\u003c\/strong\u003e ready for your safety file.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's Included in Your $199 Service\u003c\/h2\u003e\n\u003cul\u003e\n  \u003cli\u003e\n\u003cstrong\u003eFull Circuit \u0026amp; Energy Delivery Diagnostics\u003c\/strong\u003e — We test internal circuitry and verify the device delivers the correct shock energy within manufacturer specifications.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBattery Health Check\u003c\/strong\u003e — We test remaining charge capacity and verify expiration dates.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003ePad Integrity Inspection\u003c\/strong\u003e — Physical and date inspection of electrode pads to confirm they are within safe use period.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eFirmware \u0026amp; Software Update\u003c\/strong\u003e — We ensure your device is running the latest manufacturer-released software.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003e25-Point Biomedical Inspection\u003c\/strong\u003e — Full functional check performed using specialised biomedical testing equipment.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eOfficial Calibration Certificate\u003c\/strong\u003e — A signed, dated compliance document for your WHS records and insurance requirements.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eFREE Round-Trip Courier\u003c\/strong\u003e — Prepaid shipping label provided. A courier collects from your door and returns your AED directly to you.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eIs Your Business Compliant?\u003c\/h2\u003e\n\u003cp\u003eUnder \u003cstrong\u003eAustralian Standard AS 3718\u003c\/strong\u003e and the \u003cstrong\u003eModel Work Health and Safety Regulations\u003c\/strong\u003e, AEDs must be maintained in accordance with manufacturer specifications. Many public liability insurance policies also require dated, documented maintenance records as a condition of cover.\u003c\/p\u003e\n\u003cp\u003eOur Calibration Certificate gives you exactly that — signed by a certified biomedical engineer, dated, and formatted for your WHS compliance file. For most businesses, this $199 service is not a discretionary expense. \u003cstrong\u003eIt is a compliance requirement.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003ch2\u003eHow It Works — 3 Simple Steps\u003c\/h2\u003e\n\u003col\u003e\n  \u003cli\u003e\n\u003cstrong\u003eBook Online\u003c\/strong\u003e — Purchase this service for a flat fee of $199. You'll receive a confirmation email within 1 business day with your prepaid courier label and packaging instructions.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eWe Collect From Your Door\u003c\/strong\u003e — Place your AED in a padded box, attach the prepaid label, and a courier will collect from your nominated address at a time that suits you. No depot visit required.\u003c\/li\u003e\n  \u003cli\u003e\n\u003cstrong\u003eExpert Service \u0026amp; Return\u003c\/strong\u003e — Our biomedical engineers perform the full inspection, calibration, and software update. Your AED is returned within \u003cstrong\u003e5–7 business days\u003c\/strong\u003e, accompanied by your signed Calibration Certificate.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch2\u003eWhat Happens If We Find a Problem?\u003c\/h2\u003e\n\u003cp\u003eIf our technicians identify any expired components — such as pads or batteries — during your service, we will \u003cstrong\u003econtact you directly\u003c\/strong\u003e with a no-obligation quote before returning your device. You are never charged for parts without your approval.\u003c\/p\u003e\n\n\u003ch2\u003eWhy Vectr Medical?\u003c\/h2\u003e\n\u003cp\u003eWe are not a general repair shop. Vectr Medical is operated by \u003cstrong\u003ethird-generation biomedical engineers\u003c\/strong\u003e with over \u003cstrong\u003e40 years of combined experience\u003c\/strong\u003e in medical device management. We use specialised biomedical testing equipment — the same equipment used by hospitals and clinical facilities.\u003c\/p\u003e\n\u003cul\u003e\n  \u003cli\u003e✅ Certified Biomedical Engineers\u003c\/li\u003e\n  \u003cli\u003e✅ NATA Certified Testing Facility\u003c\/li\u003e\n  \u003cli\u003e✅ TGA Compliant Service\u003c\/li\u003e\n  \u003cli\u003e✅ WHS Certificate Issued With Every Service\u003c\/li\u003e\n  \u003cli\u003e✅ Free Round-Trip Courier Included\u003c\/li\u003e\n  \u003cli\u003e✅ All Major AED Brands Accepted\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eCompatible AED Brands We Service\u003c\/h2\u003e\n\u003cp\u003eWe accept all major brands including \u003cstrong\u003eZOLL, Philips HeartStart, Heartsine Samaritan, Defibtech, Cardiac Science, Mindray\u003c\/strong\u003e and more. Not sure if your brand is covered? Contact us before booking.\u003c\/p\u003e\n\n\u003ch2\u003eHow to Pack Your AED for Safe Transit\u003c\/h2\u003e\n\u003col\u003e\n  \u003cli\u003eRemove the AED from its wall cabinet or carry case.\u003c\/li\u003e\n  \u003cli\u003eDo not remove the pads or battery — leave them connected.\u003c\/li\u003e\n  \u003cli\u003eWrap the AED in bubble wrap or foam padding (minimum 3cm on all sides).\u003c\/li\u003e\n  \u003cli\u003ePlace in a sturdy cardboard box — do not use envelopes or soft packaging.\u003c\/li\u003e\n  \u003cli\u003eFill empty space with packing material to prevent movement.\u003c\/li\u003e\n  \u003cli\u003eSeal securely with packing tape and attach your prepaid courier label.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eDo not ship in a standard envelope or soft bag.\u003c\/strong\u003e AEDs contain sensitive electronics. Padded boxes are available from most Australia Post outlets and Officeworks stores.\u003c\/p\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eHow long will I be without my AED?\u003c\/strong\u003e\u003cbr\u003eTotal turnaround is typically 5–7 business days from courier collection.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDo you service all AED brands?\u003c\/strong\u003e\u003cbr\u003eWe service all major brands. Contact us if unsure about your specific model.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWill I receive documentation for my insurance?\u003c\/strong\u003e\u003cbr\u003eYes — every service includes a signed Calibration Certificate issued by a certified biomedical engineer, suitable for insurance and WHS compliance records.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat if my pads or battery need replacing?\u003c\/strong\u003e\u003cbr\u003eWe contact you with a no-obligation quote. Parts can be added while your unit is already in our workshop.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this service tax deductible?\u003c\/strong\u003e\u003cbr\u003eAED maintenance is generally a legitimate WHS business expense. Confirm with your accountant.\u003c\/p\u003e]]\u0026gt;","brand":"Vectr Medical","offers":[{"title":"Default Title","offer_id":51682414952769,"sku":null,"price":199.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0975\/1550\/3937\/files\/uygyuvb.png?v=1777446865","url":"https:\/\/vectrmedical.com.au\/products\/custom-aed-service","provider":"Vectr Medical","version":"1.0","type":"link"}